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Say GoodBye with Class.. or Humor
January 19, 2007
I recently found myself with some emails from an employee that moved overseas and needed to move him off these lists. Not that I did not like them, but that he had opted in for them and not me. So they were not relevant to me. This one in particular made me laugh at the humor that was on target with the brand.
Think about if you are going to lose someone to let them know that they were appreciated (they may come back later) and if you craft the exit message you might just get some word of mouth out of it.

Posted by dylan.



