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We think you unsubscribed, please do it again

January 25, 2008

Below are 2 very similar emails I received that are worth taking a look at. It looks like the ESP (probably the same one) lost some data, to the extent

What I don't understand is why the only thing to do in this email is unsubscribe or ignore. I think a "profile update" or "check your preferences" option should have been added as well.